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YouTube / Podcasts

You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
COVID19 Portuguese Government Measures (PT)
Who should audit your contacts?
10 quality department advantages
How to create a monitoring checklist
3 Golden rules/calibration in quality monitoring
How to define a sample in quality system
"New normal" leadership - training.
How to manage customer expectations.
"New normal" leadership - schedules
"New normal" leadership - team communication

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cicap@cicap.pt

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