Directory

Altice Empresas

Customer support, recruitment and loyalty strategies design and management specialist

Corporate telephony, collaboration and CX provider. Our focus is on the Clients and Employees of Organizations and as we try to positively influence their daily capacity to solve daily communication challenges, through our ballast of over 20 years, humanizing relationships ... ver mais

A Data Science company specialized in Business Intelligence, Advanced Analytics & Artificial Intelligence

Collab develops software for contact centers in a cloud-based architecture and has a strong focus on innovation. It has grown internationally through SaaS solutions for contact centers and by innovative solutions in the area of automation, artificial intelligence and gamific... ver mais

Contact Center, Insurance Mediation and Credit Intermediation services provision

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also imp... ver mais

GoConnection's main mission is to offer contact center solutions in full outsourcing or insourcing. We specialize in customer experience and make our knowledge available to our partners.

GoContact is a native Cloud Contact Center as a Service solution, with integrated omni channel solutions and artificial intelligence.

For fifteen years Connecta has been helping its partners achieve their goals in a wide variety of fields. From banking to insurance, health, energy, and transport, we have been able to take on the challenges posed and turn them into obstacles overcome. The combination of ex... ver mais

Mitel is a Communications world leader manufacturer. We are present in more than 100 countries, including Portugal and we have more than 70 Million customers who daily use our UC, Mobility, Collaboration and Contact Center technology.

Since 2002, our commitment to R&D allows us to have a platform with our own technology, 100% in the real cloud, which facilitates integration with any other customer system, as well as the ability to adapt to their specific needs.

Fully meet the needs of our customers and contribute to the prosperity of the market and our customers.

We provide customer service solutions, innovating in technology and process optimization, offering a specialized support structure, guided by quality drivers focused on efficiency, productivity and flexibility.

Since 1987, provides Human Resources Organization and Management Services (Recruitment and Selection, (e-) Training, Business Consultancy, Human Resources and Quality Management); Contact Center Management and Temporary Work (through its Multitempo subsidiary)

Entity providing Contact Center, Quality Audits and Business Process & Transformation Outsourcing services, with its own facilities and technology, fully qualified for omnichannel and monitoring new market trends. We place technological innovation at the center of our operat... ver mais

Visor.ai helps companies automate their internal and customer service communications through Chatbots and Email Bots with Artificial Intelligence.

CRM (Salesforce e Siebel) and Mobile solutions